⸻ DC Calls
Calls that work like your CRM.
Click-to-call from any lead. Auto-logged calls, recordings, team dashboards, and carrier-trusted outbound — all built into the DealersCloud platform.
⸻ Never lose context
Every call captured, automatically.
Every call — inbound, outbound, click-to-call, manual — lives on the lead timeline. No separate dialer, no sticky notes, no “did we talk to them yet?”
Per-lead call history
Timestamps, duration, disposition — all attached to the lead record.
Global Recents tab
See every call you've touched across every lead, in one place.
Click-to-call from the lead list
Launch your dialer from any lead, and the call logs itself on hangup.
Free for every DealersCloud customer
Manual call logging and lead-level call history included at no extra cost.
⸻ Premium
Calling, right inside the browser.
No desk phone, no softphone install. Premium DC Calls runs a VoIP dialer directly in your CRM tabs.
- One-click outbound from any lead
- Dedicated business phone numbers, provisioned from your admin dashboard
- Full call recording with playback on the lead timeline
- Works in any modern browser
Live call
Lead · Johnson Motors
All call metadata written directly to the lead. Nothing for your reps to type.
⸻ Team visibility
See how your team is really calling.
Managers get the full picture: volume, outcomes, and who’s grinding vs. going quiet.
Volume by rep
Daily and weekly call volume per team member.
Disposition breakdown
Connected, voicemail, bad number, callback — at a glance.
Leaderboard view
Who's leading the effort, who's falling behind.
CSV export
Download raw call data for reporting and coaching.
⸻ Carrier trust
Help your calls get answered.
Spam labeling is a growing problem for dealership outbound. DC Calls includes carrier-trust tooling so your business caller ID stays clean.
Business profile verification
Register your dealership identity with the carriers so your calls display as legitimate business traffic.
Caller-ID reputation tools
Monitor and manage your outbound caller reputation to reduce spam labeling and dropped connects.
Smart inbound routing
Route inbound calls to the right rep or team based on lead context — no phone tree required.
⸻ What you get
Free tier, premium when you’re ready.
| Feature | Free | Premium |
|---|---|---|
| Manual call logging with dispositions | ||
| Per-lead call history timeline | ||
| Global Recents tab across all leads | ||
| Click-to-call from lead list | ||
| Browser VoIP calling | ||
| Call recording + playback | ||
| Team dashboard, KPIs, and leaderboard | ||
| CSV export of call data |
DC Calls is included with DealersCloud. Premium calling activates outbound VoIP, recordings, dashboards, and export. Premium pricing is sized to your dealership.
⸻ Get started
Ready to try DC Calls?
Get a personalized walkthrough of how DC Calls fits your dealership’s workflow.